Total Support Matters

ksg3 currently uses the open source “project pier” support platform (close relative to popular Base Camp app). However, our development team is looking to create our own flavor to integrate with our proprietary IG-EE framework. Our goal is to allow all clients to leverage our growing management infrastructure by submitting support tickets using an IG-EE support module. This new support module will allow client, developer and account representative to follow and communicate through the support process. Creating a more customized and easy-to-use support application will increase efficiency by leveraging our popular IG-EE engine.